Overview
Indoor Hockey UK Ltd. (“Indoor Hockey UK”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website, enter events, participate in our activities, or otherwise interact with us.
This policy applies to all services operated by Indoor Hockey UK Ltd., including our websites, competitions, officiating programmes, courses, and related services.
If you have any questions about this notice or how we handle your data, please contact us using the details at the end of this document.
Indoor Hockey UK Ltd. is the data controller responsible for your personal data.
The Personal Data We Collect
We may collect and process the following categories of personal data:
Information you provide directly
- Name, title, and contact details (email, phone, address)
- Date of birth and gender
- Club, school, or organisational affiliation
- Event registration details and participation history
- Emergency contact details where required
- Payment details (processed securely by our payment providers)
- Marketing preferences
- Communications you send to us
Information collected automatically
- When you use our website, we may collect:
- IP address and device information
- Browser type and usage data
- Login activity and portal usage
- Cookie and analytics data (see our Cookie Notice)
Images and recordings
- We may capture photographs, video, or audio at events for:
- event administration
- safeguarding and incident records
- promotion of the sport and our activities
Where required, we will obtain appropriate consent.
Special Category Data
In limited circumstances, we may process special category personal data such as:
- health information relevant to safe participation in sport
- disability or access requirements
- equality monitoring data (where voluntarily provided)
We process this data only where necessary for:
- safeguarding and participant welfare
- health and safety obligations
- equal opportunities monitoring
- legal claims or regulatory compliance
- your explicit consent where required
How We Use Your Data
We use your personal data for the following purposes and lawful bases:
Contractual purposes
- Registering you for events, courses, or programmes
- Administering competitions and officiating appointments
- Processing payments and delivering purchased products or services
- Communicating essential event information
Legitimate interests
- Managing and improving our services and competitions
- Responding to enquiries and complaints
- Maintaining records of participation and results
- Promoting the sport and our activities
- Ensuring IT and website security
- Preventing fraud or misuse of our systems
Legal obligations
- Safeguarding requirements
- health and safety compliance
- financial record-keeping
- responding to lawful requests from authorities
Consent (where required)
- marketing communications
- use of certain images or media content
- optional equality monitoring data
You may withdraw consent at any time where processing relies on it.
Sharing Your Data
We may share your personal data with trusted third parties where necessary to operate our services, including:
- payment processors and IT service providers
- competition venues and event partners
- suppliers delivering kit or products you purchase
- governing bodies or officiating organisations where required for participation or safeguarding
- professional advisers or insurers where necessary
We may also disclose your data:
- where required by law
- to protect our rights or the safety of participants
- in connection with safeguarding or disciplinary matters
We do not sell your personal data.
International Transfers
Some of our service providers may process personal data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as approved contractual clauses or transfers to countries recognised as providing adequate protection.
How Long We Keep Your Data
We retain personal data only for as long as necessary for the purposes set out in this policy, including:
- providing services to you
- safeguarding and insurance requirements
- resolving disputes or legal claims
- complying with legal and financial obligations
Participation and safeguarding records may be retained longer where required for legal or insurance reasons.
How We Protect Your Data
We implement appropriate technical and organisational measures to protect your personal data, including:
- secure website encryption (HTTPS)
- access controls and password protection
- secure hosting environments
- regular monitoring and updates of systems
- restricted access to sensitive data
Payment card information is processed securely by our payment providers and is not stored by us.
While we take reasonable steps to protect your data, no online system is completely secure and we encourage you to use strong passwords and protect your login details.
Cookies
We use cookies and similar technologies to operate our website, improve user experience, and analyse usage.
For full details, please see our Cookie Notice.
Your Rights
Under UK data protection law, you have the right to:
- access the personal data we hold about you
- request correction of inaccurate data
- request deletion of your data in certain circumstances
- object to or restrict certain processing
- withdraw consent where processing relies on consent
- request transfer of your data to another provider
- lodge a complaint with the Information Commissioner’s Office (ICO)
You can exercise your rights by contacting us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
The latest version will always be published on our website.
Contact Details
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Indoor Hockey UK Ltd.
Email: mydata@indoorhockey.uk
If you are unhappy with how we handle your data, you may contact the Information Commissioner’s Office (ICO):
https://ico.org.uk
